Terms & Conditions

Ordering Information:

We make every effort to ship orders within 24 hours. Our business hours are Monday thru Fridays 8am to 5pm (EST); we are closed on Holidays. 

We make every effort to keep the shipping costs as low as possible.

Returns:

All of our products are made in small batches using only the freshest ingredients possible, we want you to be completely satisfied with all of your purchases. We make every effort to provide top quality customer service. If you are unhappy with your purchase in any way; please contact us within 5 days of receiving your order so we can MAKE IT RIGHT!  We may accept returns of UNOPENED and Brand New product only.  Due to the nature of our products, Damaged or Opened/Used product will not be accepted and credit will not be given.  Thank you for understanding.

Shipping Fees:

We ship within the United States ONLY. Sorry, we cannot accept orders from International, Canada or Mexico at this time.

We highly recommend adding Insurance to all orders to cover against lost or damaged items during shipping.

**Please note: If your package was lost or damaged during shipping, We (Seller) are not resposible if YOU (Buyer) didn't select the ADD INSURANCE option upon checking out in your shopping cart.

If you have any questions or concerns regarding our shipping policies, please email us at:customerservice@happyskinnaturals.com